We’re hiring!

Position Summary:

The Client Services Associate supports the Client Services organization and Spark Centre’s operations. The focus of the role is to ensure Client Services operations runs smoothly, organized and efficient, providing clients with an experience that is exceptional.

You are an organized individual with the ability to multitask and prioritize.  You have previous customer service and administrative experience and you approach every day with a positive, cheerful attitude.

Key Duties:

  • Execute Client Onboarding and Offboarding process
  • Updates to data management and online Learning Management Systems
  • Co-ordinate market intelligence services for clients
  • Assist with Client Services and Spark events
  • Support for internal and external reporting
  • Support for Client Service workshops and networking
  • Support for Co-location program
  • Phone and meeting room management system
  • Physical reception and facility management
  • Manage Client Services online mailboxes
  • Administration including invoice and document management
  • General Office Administration – filing, office supplies, bank deposits, mail
  • Other work as assigned

 

Experience and Qualifications:

  • College diploma in Administration, Communications, or equivalent work experience
  • Two (2) or more years experience within a fast-paced office
  • Experience in a customer-facing position
  • Proficient in: MS Office, Excel, Outlook, and Power Point
  • Experience working with a CRM software
  • Excellent attention to detail and a willingness to learn
  • Friendly, enthusiastic personality, customer service focused
  • Ability to work independently and in a team environment
  • Ability to grasp tasks quickly and take initiative when necessary
  • Sense of humour and practices discretion
  • Ability to effectively prioritize and manage time effectively
  • Ability to multi task in a fast-paced environment
  • Ability to work in a collaborative/shared working environment

 

NICE TO HAVE

 

  • Bilingualism (French-English) an asset

 

WORK ENVIRONMENT

 

  • We are a “start-up” culture, an organization that is fast-paced, with an open office design and concept
  • Our high-performance setting will provide the opportunity for you to gain valuable experience, long-term development and career growth
  • Our “get it done” belief has you involved in our off-hour events and activities,supporting our operational needs – We are a highly driven, motivated, and passionate team that works and plays hard

 

If you are a dynamic, energetic, dedicated and a motivated individual and want to become a core member of our team, we want to hear from you.  Please forward all inquiries to hr@sparkcentre.org.

 

We thank all interested candidates, however, only those selected for an interview will be contacted.

 

Speaker Series with Sherry Colbourne!

At the second instalment of the new Speaker Series, emcee Jason King will get the story behind Sherry Colbourne, President and CEO at Spark Centre.

This event is sponsored by Whitby Economic Development and Motorcity Mitsubishi.

Guest: Sherry Colbourne, President and CEO at Spark Centre
Sherry Colbourne returned to Ontario one year ago on the heels of a four-year entrepreneurial sabbatical in the Middle East. While abroad, she co-founded Startup Oman and witnessed, first hand, the power of diversity in building innovative communities. Sherry advocates for an international approach to the development of Durham Region’s entrepreneurial ecosystem. She is a strong believer that entrepreneurism brings diverse cultures and people together, and that the opportunity for Durham Region lies in its roots as an innovative and diverse Region.

The event takes place at The Centennial Building on May 1st, get your ticket here!

Client Profile: CreaLive Design

Client Profile: CreaLive Design

By Spark Centre Client CreaLive Design – Brian Camenzuli

 

Have you ever noticed items in your house become broken simply because one-part needs replacing? If so, 3D printing is the solution for you. Replacement parts and prototypes for almost any application can be designed on 3D modelling software and sent to a 3D printer. The result is a stronger, durable and inexpensive part that works as well as the original and now technology makes it possible to print materials such as metal, wood, clay, plastic, carbon fiber, and even rubber.

 

CreaLive Design is an innovative 3D design company founded on the principles of sustainability, quality and convenience. We create contemporary 3D objects using CAD (Computer-Aided-Design) software tools, developing virtual and physical prototypes. CreaLive Design works with inventors, start-ups, designers, 3D printers and makerspaces to convert preliminary design ideas into; 3D files, virtual assemblies, detailed images, videos and 3D printed creations. CreaLive Design was founded in January 2017 by Brian Camenzuli, who has a passion for working in the 3D world, “The ability to test new products before they are even built makes it possible to iterate and analyze well before constructing physical prototypes. Designing with sustainability in mind means we look at new and creative ways to minimize the environmental impact of products without compromising user experience”. Brian decided to start a Canadian company that builds new products, implementing innovative methods and sustainable design concepts to create, live and design the future. Do you have an invention or product idea but don’t quite know how to get started? We offer convenient, customizable and confidential services to get your project to the next stage and beyond! New clients are encouraged to visit our website and schedule a complimentary 30-minute consultation to communicate your specific design needs.  We facilitate the transition from working prototype to finished consumer product through design visualization, full-scale development, testing, and coordinating manufacturing. We also subcontract ad hoc work to deal with project overflow!

 

Please visit our website crealive.ca to learn more about our past projects and our service packages!

Ominous Games goes to PAX East!

2017 Ignite Durham: Student Category winners, Ominous Games headed to Boston for PAX East! PAX East is packed with exhibitors ranging from AAA publishers and developers behind the latest blockbuster games, to the innovative indie teams disrupting the industry.

Ominous Games was busy this past Saturday meeting many new people and making great connections. Guests stopped by to try out their game, Spirit! Where as a poltergeist, you can bring life to the inanimate through possession, gaining new powers and solving physics puzzles to rescue your paranormal cohorts (see video below).

Looking forward to more exciting new things from this great team!

 

 

DASH MD Raises $500,000 to help Hospitals Communicate Aftercare to Patients

When University of Waterloo student Zack Fisch broke his leg found himself in the emergency room, he had an otherwise normal visit — except when it came time to deal with the aftercare at home. After confusion with the nurse’s instructions — given while Fisch was medicated, stressed, and tired — Fisch developed a preventable complication and almost lost his leg.

“The truth is, that was the first real experience as an adult in the healthcare system outside of my doctor’s office, and that really piqued my interest in the space and the inefficiencies. I started speaking to patients that experienced the same range of emotions that I felt when I was going through the healthcare system,” Fisch said.

“We’re in maternity units, surgery units, we’ve gotten interest in mental health, and primary care.”
– Zack Fisch

It was that experience that led Fisch to launch Toronto-based Dash MD, which has just raised a $500,000 funding round to continue growing its platform that helps patients better understand and manage their aftercare. Investors networks participating in the round include GTAN, Niagara Angel Network, Peterborough Regional Angel Network, along with third-party angels including Peter Jennings, one of the co-founders behind VisiCalc.

Dash MD’s platform works along three touchpoints of the patient care journey — patients, hospitals, and healthcare providers. Patients receive an aftercare card from their healthcare provider, which they select as an option on the Dash MD app including the full instructions for their aftercare, and information on follow-up services and products.

Hospitals work with the company to create custom plans and digitize whitepapers, while healthcare providers can provide their contact information that’s shared within relevant areas of the app so patients can discover them.

 

Read more here

Healthy Pets.io slays The Dragons’ Den!

First Canadian video telemedicine service for pets launches with support from Arlene Dickinson

TORONTO, March 29, 2018 /CNW/ – Today Healthy Pets, the only telemedicine service in Canada to offer on-demand video consultations with veterinarians, officially launched and announced $500,000 CAD in seed funding from District Ventures Capital, a VC fund led by Arlene Dickinson. Dickinson will also be joining Healthy Pets as a board member. The announcement followed a Dragons’ Den appearance by Healthy Pets’ Founder and CEO, Emma Harris, who accepted an offer from Dickinson of $125K on an episode airing tonight on CBC but was later settled at $500K. Healthy Pets will use the funding to scale its operations and expand its network of veterinarians, offering services to more pets and pet parents across Ontario and Canada.

“Nearly 63 per cent of Canadian millennials own pets, and as the parent of a pet that has experienced health issues, I understand the stress that comes with trying to recognize when it is or isn’t time to visit the clinic. It’s those first-hand experiences that inspired me to start Healthy Pets,” said Emma Harris, Founder and CEO of Healthy Pets. “Appearing on Dragons’ Den gave me an incredible opportunity to connect more Canadians with vets through telemedicine and I couldn’t be more excited to work with Arlene and the team at District Ventures Capital.”

 

 

Read more here